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Guest Services


During the winter season there are more than 500 staff members across the resort who are focused on making your snow holiday as enjoyable as possible, they include:

  • Snowsports instructors
  • Towies
  • Snow groomers
  • Snow makers
  • Snow clearers
  • Ski Patrollers
  • Rental staff
  • Ticket staff
  • Bus drivers
  • Food and beverage operators

The Guest Services team are always on hand to help you find your away around the resort and make sure you get the most out of your holiday. 

Additional guest services staff are also in the village to assist with you with the resort entry and to advise how to purchase your resort entry at Alpine Easy Access 

Guest Services Desk 03 5759 4470                               
Resort Management Board 03 5759 3550